AVQ ELEKTRO COMPANY
ul. JANA HEWELIUSZA nr. 11
80-890
GDAŃSK
Phone: +4533322026
Email: info@ashen-moor.com
Privacy Policy
At AVQ ELEKTRO COMPANY, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services. We are committed to maintaining the trust and confidence of our visitors and clients.
Last updated: November 21, 2025
What Personal Data We Collect
We collect different types of personal information depending on how you interact with our website. This includes information you provide directly to us and information we collect automatically through your use of our site.
Information You Provide to Us
When you contact us through our website forms, we collect the following information:
- • Your name
- • Your email address
- • Any message or information you choose to share with us
- • Project details or specific requirements you communicate
Information Collected Automatically
When you visit our website, we automatically collect certain technical information:
- • Browser type and version
- • Operating system
- • IP address
- • Pages visited and time spent on each page
- • Referring website addresses
- • Date and time of your visit
Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These include:
- • Essential cookies necessary for website functionality
- • Analytics cookies to understand website usage
- • Marketing cookies for targeted advertising
- • Preference cookies to remember your settings
For detailed information about our cookie usage, please see our Cookie Policy.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- • Consent: When you provide information through contact forms or accept cookies
- • Legitimate Interest: For website analytics and security purposes
- • Legal Obligation: When required to comply with applicable laws
- • Contract Performance: When necessary to provide our services
Data Retention Periods
We retain your personal data only for as long as necessary:
- • Contact form submissions: Retained for up to 2 years unless deletion is requested
- • Analytics data: Aggregated and anonymized after 26 months
- • Cookie data: As specified in individual cookie lifetimes (see Cookie Policy)
- • Client project data: Retained for the duration of our business relationship plus 5 years for accounting purposes
How We Use Your Personal Data
We use the personal information we collect for specific, legitimate purposes that benefit both you and our business operations.
Communication and Service Delivery
We use your contact information to:
- → Respond to your inquiries and questions
- → Provide information about our services
- → Discuss potential project collaborations
- → Send service updates and important notifications
Website Improvement and Analytics
We analyze usage patterns to:
- → Understand how visitors navigate our website
- → Identify popular content and services
- → Improve website performance and user experience
- → Develop new features and services
Marketing Communications
With your consent, we may use your information to:
- → Send newsletters about our services and industry insights
- → Inform you about new game development opportunities
- → Share relevant content and resources
- → Provide updates on our projects and achievements
You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.
Data Sharing with Third Parties
We may share your data with carefully selected third parties:
- → Analytics Providers: Google Analytics for website usage analysis
- → Email Service Providers: For managing communications
- → Professional Advisors: Legal, accounting, and consulting services as needed
- → Legal Authorities: When required by law or to protect our rights
We never sell your personal data to third parties.
How We Protect Your Data
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Security Measures
- • Secure HTTPS encryption for all data transmission
- • Regular security audits and updates
- • Access controls limiting who can view personal data
- • Secure storage of data in protected systems
- • Regular backups to prevent data loss
Data Storage and Encryption
Your personal data is stored securely:
- • Data stored in secure servers within the European Union
- • Encryption of sensitive data both in transit and at rest
- • Regular monitoring for security breaches
- • Compliance with GDPR and other data protection regulations
Access Controls and Monitoring
We maintain strict controls over who can access your data:
- • Limited employee access based on role requirements
- • Training for all staff on data protection practices
- • Confidentiality agreements with employees and contractors
- • Continuous monitoring of access logs
Breach Notification Procedures
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities within 72 hours as required by GDPR. We maintain an incident response plan to quickly address any security issues that may arise.
Your Privacy Rights
Under GDPR and other applicable data protection laws, you have several rights regarding your personal data. We are committed to facilitating the exercise of these rights.
Right to Access Personal Data
You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used, and machine-readable format within 30 days of your request.
Right to Rectification and Erasure
You can request corrections to any inaccurate personal data we hold. You also have the right to request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.
Right to Data Portability
You have the right to receive your personal data in a portable format and to request that we transfer it to another organization where technically feasible.
Right to Object to Processing
You can object to our processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, and we will cease processing unless we have compelling legitimate grounds.
How to Exercise These Rights
To exercise any of these rights, please contact us at:
- • Email: info@ashen-moor.com
- • Phone: +4533322026
- • Contact form: Contact Page
We will respond to your request within 30 days. If we need more time, we will inform you of the reason and extension period.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features.
- • Disable cookies through your browser settings (see our Cookie Policy for more details).
- • Contact us directly to request the deletion of any previously shared personal data.
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
You also have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable data protection laws. In Denmark, the relevant authority is the Danish Data Protection Agency (Datatilsynet).