AVQ ELEKTRO COMPANY

ul. JANA HEWELIUSZA nr. 11
80-890
GDAŃSK
Phone: +4533322026
Email: info@ashen-moor.com

Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you and AVQ ELEKTRO COMPANY. By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, you must discontinue use of our services immediately.

Last updated: November 28, 2025

Important Notice: This agreement contains provisions that limit our liability and require individual arbitration of disputes. Please review these terms carefully.

1. Agreement and Binding Nature

By accessing or using AVQ ELEKTRO COMPANY's website and services, you enter into a legally binding contract with AVQ ELEKTRO COMPANY, a game development studio registered in Copenhagen, Denmark. This agreement governs all aspects of your relationship with us, including but not limited to website usage, service engagement, and communications.

You represent and warrant that you have the legal capacity to enter into this agreement. If you are accessing our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

These Terms and Conditions work in conjunction with our Privacy Policy, Cookie Policy, and Terms of Service. In case of conflict between documents, these Terms and Conditions shall prevail unless otherwise specified.

2. User Obligations and Conduct Requirements

2.1 Legal Compliance

You agree to comply with all applicable laws and regulations when using our services, including but not limited to:

  • Danish national laws and European Union regulations
  • International laws applicable to your jurisdiction
  • Copyright and intellectual property laws
  • Data protection and privacy regulations (including GDPR)
  • Anti-discrimination and fair dealing laws

2.2 Prohibited Activities and Behaviors

You expressly agree not to engage in any of the following prohibited activities:

  • Unauthorized access to our systems, networks, or data
  • Attempting to probe, scan, or test vulnerabilities in our security systems
  • Interfering with the proper functioning of our services
  • Using automated systems or software to extract data from our website
  • Impersonating any person or entity, or falsely representing your affiliation
  • Transmitting viruses, malware, or other harmful code
  • Engaging in any form of harassment, abuse, or threatening behavior
  • Using our services for any illegal, fraudulent, or malicious purposes

2.3 Content Guidelines and Restrictions

When communicating with us or providing content, you must ensure that all submissions:

  • Do not infringe upon any third-party intellectual property rights
  • Are accurate and not misleading
  • Do not contain defamatory, offensive, or inappropriate material
  • Do not violate any person's privacy or publicity rights
  • Comply with all applicable content regulations and standards

2.4 Age Restrictions and Requirements

Our services are intended for individuals who are at least 18 years of age. If you are under 18, you may only use our services with the involvement and consent of a parent or legal guardian. By using our services, you represent that you meet these age requirements.

2.5 Professional Conduct Expectations

When engaging with AVQ ELEKTRO COMPANY for professional services, you agree to:

  • Communicate respectfully and professionally with our team
  • Provide timely responses and feedback as outlined in project agreements
  • Honor payment terms and financial obligations
  • Maintain confidentiality of proprietary information
  • Collaborate in good faith toward project success

3. User Responsibilities

3.1 Indemnification Obligations

You agree to indemnify, defend, and hold harmless AVQ ELEKTRO COMPANY, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to your use of our services, your violation of these Terms and Conditions, or your violation of any rights of another party.

3.2 Privacy and Data Protection

You are responsible for:

  • Ensuring that any personal data you provide to us is accurate and up to date
  • Understanding and accepting our Privacy Policy and Cookie Policy
  • Obtaining necessary consents if providing third-party personal data
  • Managing your cookie preferences and data sharing settings

3.3 Third-Party Interactions

We are not responsible for your interactions with third parties that may result from using our services. This includes but is not limited to interactions with other game developers, publishers, or media organizations. You engage with such third parties at your own risk.

4. Liability and Warranties

4.1 Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

  • Implied warranties of merchantability and fitness for a particular purpose
  • Warranties regarding accuracy, reliability, or completeness of content
  • Warranties of uninterrupted or error-free service
  • Warranties regarding the results obtained from using our services
  • Warranties that defects will be corrected

4.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AVQ ELEKTRO COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

This limitation applies to:

  • Loss of data or information
  • Loss of business opportunities or goodwill
  • Service interruptions or delays
  • Any damages arising from errors or inaccuracies in our content
  • Any damages caused by third parties

Our total liability to you for all claims arising out of or related to these Terms and Conditions shall not exceed the amount you have paid to AVQ ELEKTRO COMPANY in the twelve months preceding the claim, or 1,000 DKK, whichever is greater.

4.3 Consequential Damages Exclusion

Under no circumstances shall AVQ ELEKTRO COMPANY be liable for any damages that result from failure to perform or delays in performance due to circumstances beyond our reasonable control, including but not limited to acts of nature, communications failures, government actions, wars, strikes, labor disputes, or shortages of materials.

4.4 Force Majeure Provisions

We shall not be liable for any failure or delay in performing our obligations under these Terms and Conditions due to events beyond our reasonable control, including but not limited to natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

5. Legal Information and Dispute Resolution

5.1 Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Denmark, without regard to its conflict of law provisions. Any disputes arising from these Terms and Conditions or your use of our services shall be subject to the exclusive jurisdiction of the courts of Copenhagen, Denmark.

By using our services, you consent to the personal jurisdiction of these courts and waive any objection to venue in Copenhagen, Denmark.

5.2 Dispute Resolution Procedures

Before initiating any legal proceedings, both parties agree to attempt to resolve disputes through good faith negotiations. The dispute resolution process shall proceed as follows:

  • 1. Informal Negotiation: Contact us at info@ashen-moor.com to describe your concern. We will work with you to find a mutually acceptable solution within 30 days.
  • 2. Mediation: If informal negotiations fail, either party may request non-binding mediation with a mutually agreed upon mediator in Copenhagen.
  • 3. Legal Action: Only after exhausting the above steps may either party pursue legal remedies through the courts of Copenhagen, Denmark.

5.3 Severability Clause

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If such modification is not possible, the provision shall be severed from these Terms and Conditions. The remaining provisions shall continue in full force and effect.

5.4 Terms Modification Policy

We reserve the right to modify these Terms and Conditions at any time. When we make changes, we will:

  • Update the "Last updated" date at the top of this page
  • Provide notice of material changes through our website or via email to registered clients
  • Allow a reasonable period for you to review the changes before they take effect

Your continued use of our services after modifications become effective constitutes your acceptance of the updated Terms and Conditions. If you do not agree to the modifications, you must discontinue use of our services.

5.5 Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and Terms of Service, constitute the entire agreement between you and AVQ ELEKTRO COMPANY regarding your use of our services and supersede all prior agreements and understandings, whether written or oral, relating to such subject matter.

5.6 Assignment and Transfer

You may not assign or transfer your rights and obligations under these Terms and Conditions without our prior written consent. We may assign or transfer our rights and obligations under these Terms and Conditions at any time without restriction and without notice to you.

5.7 Waiver

Our failure to enforce any provision of these Terms and Conditions shall not constitute a waiver of that provision or of our right to enforce it in the future. No waiver of any provision shall be effective unless made in writing and signed by an authorized representative of AVQ ELEKTRO COMPANY.

6. Contact Information

If you have questions or concerns about these Terms and Conditions, please contact us:

  • Email: info@ashen-moor.com
  • Phone: +4533322026
  • Address: ul. JANA HEWELIUSZA nr. 11
    80-890
    GDAŃSK

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.